Shipping & Returns

SHIPPING & HANDLING

We ship from the U.S. warehouse by default, but for orders that are out of stock in the U.S. warehouse, we will also choose to send them directly from Hong Kong. Therefore, the delivery time for customers will be different depending on the different addresses of the two warehouses.

From Hong Kong：

Most products will arrive within 6 to 10 business days, however, some may take a little longer (up to 10-15 business days). To see the exact product shipping information, please see the product page.

From United States：

Most products will arrive within 2 to 5 business days, however, some may take a little longer (up to 6-10 business days). To see the exact product shipping information, please see the product page.

Shipping Information:

• FREE Shipping on all U.S. orders.
• Most US-based orders are shipped directly from our warehouse within 24-48 hours for your convenience and maximum efficiency.
• Your product will arrive within 2 to 15 days, depending on the item you ordered.

EASY & FREE RETURNS!

You're either fully satisfied... head over heels thrilled with your new purchase, or just return it within 30 days from the date the item is received.
Just shoot us an email or give us a call and we’ll send you a free of charge return label to ensure a hassle-free return.  

Please note: All returns must be guaranteed to be undamaged

Return Address:
return address:27 Spectrum Pointe Dr # 307 ， lake forest， CA，(Zip Code)： 92630

support@crystalmysty.com